Engagement
1. QC Seminars thank you for your association and purchase. By placing an Order, you acknowledge that you have read our Terms and Conditions (available at www.qcseminars.com) and agree that the placement of an Order together with these Terms and Conditions, forms a contract between you and QC Seminars.
Time and Place
2. Your payment to QC Seminars entitles you to:
(a) attend the Seminar during the notified times; and
(b) to receive a copy of the Seminar materials as advertised
(c) to receive product purchased from another speaker working at an event hosted by QC Seminars
3. QC Seminars reserve the right to change the Speakers, Seminar Hours and/or the Venue for any reason by notifying you in writing of the change and detailing substitute Speakers, Seminar Hours and/or Venue and:
(a) we shall have no liability to you; and
(b) you shall make no claim against us (including for a refund), in respect of the same.
Payment/Investment
4. You will pay QC Seminars:
(a) the Investment Sum in one lump sum on the placing of the Order by you without set off, deduction or counterclaim; or
(b) if we have agreed that you may pay by Instalment, you must pay each Instalment to us in full and without set off or deduction the Instalment Sum on the Instalment Due Date.
5. Payments made under this agreement must be made by the means specified in the Order.
6. If Payments are not made by the due dates, the ticket may be cancelled and no refund or credit will be given.
7. If you should fail to pay QC Seminars an Instalment Sum by the Instalment Payment Date for that Sum then ALL monies owing by you to QC Seminars shall become due and owing and must be immediately paid to us without set off or deduction or counterclaim and without need for further demand.
Cooling Off Period
8. If you advise QC Seminars by notice in writing within 5 days of placing the Order that you do not wish to receive the training/products this agreement shall be at an end and we shall refund to you all monies you have paid to us under this agreement.
Transferring Tickets
9. In the event that you are unable to attend the event you have booked and paid for, you can transfer your ticket to a nominated new attendee subject to notifying
QC Seminars and providing QC Seminars with their full contact details at least 60 days before the event starts. The new attendee must also meet any relevant pre-course criteria as applicable at least 60 days before the event starts. An administration fee of $495 will apply.
You may also choose (if transferring between a QC seminar only) to attend a different event of a lesser value instead. Your payments will be reassigned to the other event, subject to the following criteria. You will still need to make all required payments for that event, and you must also attend the lesser value event before December 31 in that calendar year. If there is no event prior to December 31, you will either forfeit your money, need to pay the balance to attend the original event, or you can transfer your ticket to someone else.
Complimentary tickets to any events, including those issued as bonuses when purchasing a main event, may not be transferred either to a new attendee or to an alternative event.
Refunds
10. QC Seminars may cancel the training or supply of product for any reason by written notice to you. We will also refund you the amount you have actually paid to us within 10 days of giving you notice of cancellation. QC Seminars will then have no further liability to you in respect of the cancellation.
11. You acknowledge that you shall not be entitled, and shall not claim a refund other than by strict compliance with clauses 8 to 10 and the QC Seminars Refund Policy. You further acknowledge that this is an essential term of this agreement on which QC Seminars rely.
Disclosures
12. You acknowledge:
(a) that neither QC Seminars, any of our representatives or any person we engage to perform the training or supply of product is an investment advisor or licensed by ASIC or any other governmental authority to provide investment advice;
(b) that the speakers/presenters do not purport to provide investment advice or
operate an investment advice business (as defined in the Corporations Act 2001); and
(c) QC Seminars may pay commissions to third parties arising from your entering into this agreement.
Ticket Sale and Resale
13. Event Tickets may not be transferred, be resold, or be offered for resale at a premium (including via on-line auction sites) or used for advertising, promotion or other commercial purposes (including competitions and trade promotions) or to enhance the demand for other goods and services, either by the original purchaser or any subsequent bearer without the prior written consent of QC Seminars. If a ticket is sold or used in breach of this condition, the ticket may be cancelled without a refund and the bearer of the ticket may be refused admission.
Scalping warning: The resale of tickets in certain circumstances is governed by ticket sales legislation and may attract criminal penalties.
QC Seminars 's TRANSFER Policy
What is the reason for this policy?
From the date that you make the initial deposit or payment to attend an event, we begin planning for your attendance and incur costs accordingly, even up to twelve months before the event. Our refund policy reflects this, with the following explanations.
What is my cooling off period?
From the date of making the decision to attend an event then paying either a deposit, the ticket fee in its entirety, entering into a payment plan or applying for a finance option, you will be given the option to consider your purchase for a period of a further five (5) days. During this time, if you choose not to proceed you can simply notify us by email at info@qcseminars.com or fax us a written document to +61 2 4225 2032. We will then refund to you any monies paid without question.
I can't go to the event I booked for - can I transfer to next year's event?
No. All ticket sales are only valid for the actual event booked, on the date specified.
Can I send someone else in my place?
Yes, you can choose who you want to transfer your ticket to. You need to notify us via email to info@qcseminars.com or by fax on +61 2 4225 2032 at least 60 days before the event starts. You need to provide us with this person's full name, address, phone numbers, email address, and you must have signed and dated the letter of authority for the ownership of your ticket to be transferred to the new attendee. The new attendee must also meet any relevant pre-course criteria as applicable at least 60 days before the event starts.
You will receive written confirmation of the ticket transfer, and the new attendee will also receive written confirmation that they are now the ticket holder. Please note that a $495 administration is applicable to ticket transfers.
I have booked in to attend an event, and because I can no longer make it, I would like to attend a different event of a lesser value instead. Can I do this?
Yes. In this case we will reassign your payment to the other event, subject to the following criteria. You will still need to make all required payments for the original event, and you must also attend the lesser value event before December 31 in that calendar year. If there is no event prior to December 31, you will either forfeit your money, need to pay the balance to attend the original event, or you can transfer your ticket to someone else.
What happens to my money if I don't turn up or cannot attend?
If you don't attend you will forfeit your money after the cooling off period, or you can transfer your ticket to someone else as above. Remember, we have already accounted for your attendance in our expenditure so it is not possible to either obtain a refund, or have the funds paid held in credit for another event.
Thank you for your understanding, QC Seminars look forward to welcoming you at the event you have chosen to attend.
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